Tips on Effective Credit Card Chargebacks Representment In USA

WHAT IS A CHARGEBACK?

Chargeback is a mechanism by which a cardholder claims the merchant and calls the credit card issuer to dispute a transaction that had previously been credited. A cardholder may have various reasons to raise a dispute against the transaction like goods and services never supplied to the customer, defective merchandise received by a customer, refund not processed to the customer, merchant used the expired card and so on. The Merchant needs to give an explanation about the amount debited from cardholder account.

WHAT IS CHARGEBACK REPRESENTMENT?

Chargeback Representment is a term for providing Packet of Evidence as per Reason Codes to acquiring the bank or the Credit Card Company that shows that the transaction was made with full knowledge of the cardholder and also shows that cardholder agreed with all the Terms and Conditions which was displayed before buying the Product or Services. Chargeback also includes the information about Full Refund and Partial Refund issued to Cardholder.

When a Customer or Issuing Bank issues a chargeback, the merchant gets transaction information from acquiring a bank with given deadline to decide if the merchant is going to fight or not. If a merchant is ready to fight, he would have to provide all the information regarding the transaction in a single packet. Acquiring Bank will then send evidence to the Issuing Bank, where a team of experts will examine all the evidence and if the team gives a verdict in the merchant’s favor, the chargeback will be reversed and if the team is not satisfied with the submitted evidence, the particular amount is then deducted from the merchant’s account.

Tips on effective Chargeback Representment:

• Spot the Reason Code and collect evidence according to it.
• Collect all the evidence which was provided to the customer at the time of sale and arrange in a single packet.
• Always highlight Important key proofs of order id, tracking number, customer’s email id, IP address, order confirmation etc.
• Provide proof of Refund if Customer refunded before disputing the Chargeback.
• Provide all evidence which was signed by Customer before buying the Services.

Issues that stop you from a perfect Chargeback Representment:

• The important issue is time frame; Merchant should send all evidence before the deadline.
• Provide all evidence according to the reason code, there is no chance for mistake.
• Show all the agreement(s) signed by a customer in a proper manner.
• Provide refund receipt as a Proof of Refund

The merchant pays Real Cost of Chargeback:

If Merchant loses a Chargeback dispute, they not only end up losing transaction; they have to pay more than that. The real cost pay by the merchant is shown below, using the example of selling Laptop:

• Laptop Cost: $500.00
• Shipping Cost: $15.00
• Credit Card Fees: $13.50
• Customer Service Fees: $3.50
• Business Operating Fees: $5.00
• Total Cost: $537.00
• Chargeback Fees: $45.00
• Total Cost of Chargeback: $582.00

The Merchant end up paying much more than the original Transaction Amount and the Shipping Charge.

Best Payment Gateway Provider in USA For Your Merchant Business

Merchant Stronghold: Best Payment Gateway Provider

Merchant Stronghold is one of the leaders in the merchant account industry. We offer payment Gateways and payment options that no one in this industry offers. Executing an agreement with merchant service provider is the first step towards accepting credit card payments. Before Opening a merchant account, you should know which account is best for your business. If you choose the right account, it will solve many of your problems and increase profit margin.

Reliable Merchant Account Services

There aren’t many merchant account providers who understand the worries of business owners. Every business has a size, some are small and others may be big industries. Keeping these facts in consideration, we provide a solution that best fits your business needs. Our payment gateway can accept any card and electronic checks.

We have more than one solution for your business. Those merchants who want to utilize mobile payments, our system can help you to accept payment from any android or apple smartphones too. All you need is our help, we will equip your business with modern gateways that will accept payments from everywhere in the world.

Merchant Account Pricing

You will find our pricing very competitive. You can take benefit of our affordable rates for MasterCard and Visa. We offer a range of products and services that are tailored to a number of businesses. Either it is fraud management, Education, or PCI compliance support, we can integrate our payment system with your business. We are providing our expert services to many businesses, and our merchant accounts are processing thousands of transactions on a regular basis.

24/7 Merchant Support

We offer services that are personalized for your business. To get started, our customer support experts work closely with you so that you can choose the best merchant service and payment method for your business. You can ask questions to our customer support team, they will help you with chargebacks and other issues 24/7. We will make sure that you understand everything related to your merchant account.

You may already be familiar with merchant accounts and accept credit cards. But if you have just started your e-commerce business, you probably need a gateway that is suitable for the business. There is a profit different between the business centered gateway and any payment gateway.

We have powerful products and premium services. You can get your merchant account to control costs and boost your business towards success. We are sure that story of your success will start by integrating modern merchant account with your E-commerce site.

High Risk Merchant Services For Courier Services Businesses [MCC 4215]

Courier business is not new, it has been there for hundreds of years. At first, it was simpler, but modern methods have changed it completely. Not long ago, delivery or courier services had to do transactions in the office; waiting for checks to clear and taking payments was a bigger task than delivering products. Merchant Stronghold is making business easier for courier services all over the globe. Using mobile, secure and reliable payment gateways, businesses don’t have to worry about lengthy payment processes anymore.Mobile, Secure and Reliable Merchant Services for MCC 4215 – Courier ServicesUsing Merchant Stronghold‘s credit card processing services, Courier services business can accept credit cards at the time of delivery or/and even before delivering of the product and/or services.

We offer the mobile solution so that customers can do transactions via their smartphones. Virtual Terminal is also provided to businesses so they can even host the gateway on their website. If businesses have customers who call in or want to make a purchase of emails; Transactions can be made via Merchant Stronghold’s gateway. Our applications are focused on secure processing with low fees. Our services include:

● Lowest Set up fee is the industry

● Interchange plus 2.95% rates

● Monthly fees are negligible

● Daily Funds Settlement

● No Additional hardware necessary

You don’t have to sign up for a custom merchant account, every account is customized for clients. You will get multiple benefits such a mobile app support, flat transaction fees for credit cards and debit cards, and much more. Our accounts are scalable, you can add multiple accounts in a single account. Each individual working on your E-commerce site will own an account linked to main account.

Why choose Merchant Stronghold?

We are a “business-centered” services provider that specializes in customized merchant accounts. Every business has unique requirements, not all courier services are same. We listen to client’s requirement and delivery merchant services that push the business towards success.

Merchant Stronghold can assist all type of businesses, we integrating new methods in our old system, & design everything from the scratch. We welcome businesses under MCC 4215 (Courier Services –Air and Ground) to new and interesting opportunities.

Get started!

You can make your business friendlier by using Merchant Stronghold’s payment options. We offer full electronic payment systems that accept MasterCard, American Express, Discover, and Visa card brands issued credit cards. If any issue arises on your end, we will deal with it. Our experts will work closely with you and your bank to minimize risk for you and your business.

It is not difficult to get approved as long as you are a legitimate business. You can also sign up for any merchant service. Our payment gateways also include automatic billing option for submitting recurring information. Once all the information is submitted, payment will repeat on selected dates. Merchants can choose monthly, the semi-annual or annual schedule for recurring.

Direct Marketing Credit Card Processing For Merchant Services

Merchant Stronghold Exploring new business options like credit card processing can often be just a bit intimidating until you learn how it works. As a matter a fact, it's so simple that you’ll wonder why you waited so long to get a credit card reader and experience the benefits of using a credit card service.

Efficient Front-end Systems and Credit Card Processing Gateway to integrate with Stronghold’s gateway API and be able to provide instant successful transactions are important, especially for a Direct marketing System. Stronghold’s credit card processing gateway not only accepts payment but also compiles reports so that merchants can keep records of transactions. Many companies these days promise to deliver these efficient systems, but most of them focus on providing fancy systems rather than better security. Merchant stronghold on the other hand not only have the most secure and solid gateways available but also close all loopholes that can harm payment system of your direct marketing business.

Rather than using physical terminals, your customers can use secure online gateways for making transactions. There are many advantages; business gets daily batch reports, multi-batch reports, decline reasons, successful transactions, refunds, sorting last 30 days transactions, and much more. All these can be done using your personal or business computer. The Gateway also captures the IP Address and reports it in the system using the iSpyFraud Technology.

Online Payment Gateway

Our virtual gateways can make credit card processing money saving, which means your business pay less amount to process transactions. Merchant stronghold makes sure that every transaction is secure.  In order to provide better direct marketing gateways, we have set ourselves apart from our competition. We offer services that are tailored to your business – A glimpse of our methods:

Safe and Secure Processing: All the credit card processing transactions go through multiple secure servers means no data is stored on your business computer. This makes direct marketing processing safe and secure.

Customer Support: The first thing that any business should focus on is better customer support. Our team is available to help you deal with any payment issue. You can contact us and discuss issues and they will be resolved timely so that your direct marketing business thrives.

eChecks: Gateway allows you to accept checks too! Accept Credit Cards and eChecks in the same Gateway.

Flexible Settlement Times: The business can customize or set a certain time for the transactions to be batched out and be sent out for settlement.

Multiple User Access: Our direct marketing credit card processing gateways give users multiple options. Your customers get email receipts at the time of processing. This ensures that transaction is authentic and quick. All the records are kept for future references.

ISpyFraud Technology: ISpyFraud Technology helps to monitor and capture customers IP address at the time of the transaction. Geo Locations and IP Address helps reduce online fraud and is the first choice for a direct marketing business when it comes to accepting credit cards. Don’t let your merchant face the risks of accepting payments without adequate protection. Get in touch with our to learn more about how to help your customers guard against fraudulent transactions.

If any of your transactions are face to face, then you are not providing enough options to your customers. We can offer your customers easy and reliable options that will suit their payment method. Ever transactions made through our systems will be safe and your customers will get notification of their recent transaction. What is the best part of all this? You are paying less money and getting premium credit card processing gateway.

How to sign up for getting your merchant account?

It is quick and easy! Start an online application or call one of our merchant specialists will walk you through the process. We offer various services and based on your requirement, we will provide a payment solution that will best suit your direct marketing business.

Offshore High Risk Merchant Account Is The Key To Merchant Business

You need a merchant account to succeed if you are a small business. Providing multiple payment options to your customers has proven to increases sale and offer a lot more opportunities for a Small Business.Small business credit card processing is all about the secure platform for the customers. One of the crucial steps for any business is choosing a merchant account provider. If you are running a mall then cash only approach may work, but according to research, companies may miss the sale because many customers want to do online shopping. According to the latest research in Javelin Strategy and Research, online payments methods have outplaced cash only approach.

Credit Card Acceptance: Accept Visa, MasterCard, American Express and Discover

These days only a few people carry cash, rests rely on credit cards. There are only four major card brands through, Visa, MasterCard, American Express and Discover. For a small business, credit card processing is incredibly important. According to a report by the market watch, 60 percent of the points of sale transactions rely on debit or credit cards. Many studies have pointed that business owners who offer multiple payment methods are likely to succeed. By providing multiple payment methods, a company is likely to attract a large number of customers from around the globe. Credit card payment makes purchase process secure and easy for customers, and it also helps business to keep a record of sales.

Why your small business needs a merchant account?

The easiest way for small businesses to accept credit card is via merchant accounts. A merchant who wants to expand the business to reach wide audience requires a payment gateway. Merchant accounts have tools that can accept any type of card via a virtual terminal. Any business can integrate more than one payment methods on their online e-commerce site. When a merchant provider is done setting up the account, accepting credit cards becomes easier for business owners.

Merchant Stronghold is the right choice – Many merchants think that it is expensive to accept cards, but this is not always the case. Some merchant account providers such as Merchant Stronghold, A leading Payment Gateway Provider which provides competitive rates so that small businesses can succeed by offering multiple payment options to their customers.

Merchant Stronghold speaks with every small business owner to explain them everything, we also guide them to handle their merchant account. There is a variety of choices offered to merchants to make it simple and secure for their customers. Merchants can access their account via mobile and other platforms. Merchants also get 24/7 customer support to keep the business running smoothly. We use the latest technology to ensure merchants are happy and their business is safe from frauds. You can contact us and we will help drive your business to new heights.

The Best Retail Merchant Accounts For You Merchant Business

Retail Merchant Accounts are best suited for the business that requires transaction processing at the time of sale and categorized under Card Present Merchant Accounts. Merchant Stronghold can set it for your business anytime. It is sometimes referred as CP or Card Present account, it serves as the foundation for rate structure.Retail Merchant accounts need a smart, solid and fast process at the time of sale. Common examples of this type of transition are a swipe or contactless payment system. A credit card is present when the product is purchased, and because of it, there is less chance of fraudulent transactions too. Because of less risk, low rates for such card present merchant accounts are best available.

Things you should know about Retail Merchant Account

It is obvious that having credit card present when a transaction is being processed will reduce chances of fraud. But there are other variables as well that should be considered when going to a retail merchant account.

One example can be the Volume of Transaction and Average Ticket Size. Consider someone is selling jelly beans or any other product at a mall. The sale of this business will relatively be moderate having low average ticket size. If someone purchases couple of dollars of beans, then there won’t be any big risk to the merchant. Chargebacks and Product returns will not be the concern of business owner. But if average ticket size increases, the risk of chargeback and product return will also increase. If the price of the product is increased, means customers value the quality of a product. Retail Merchant account in this situation can save you because you will be safe from frauds and high risk. With a point of sale software by Merchant Stronghold, retailers will accept payments safely and securely.

We provide quality services and support to the merchants and their customers. Getting a merchant account is just the first step towards success. Merchant Stronghold has safe, secure, and quick processing architecture that is best in the world. Start your Merchant Application Today!

Best Retail Products and Services

Credit card acceptance is the major factor that can lift up your business. There is the wide range of payment solutions that merchants can choose from. We provide all the services that will help business owners succeed in their industry. Here are some of the benefits that most merchants can expect by using our services:

• Customer Service: Quality Customer Support that is ready to look into your queries anytime
• Set Up: Easy and Solid Set Up, Accept Payment 24/7
• Daily Funding: Next Day Batch Settlement
• Online Portal: Merchants can view their online activities and access dedicated platform that gathers information regarding business activities.

Merchant Technology: Technical Help so that merchants are able to handle difficult equipment flexibly. We make sure that merchants understand the concept of point of sale. One of the major points that we focus upon is fast debt and credit card authorization. We are among the fastest and dependable network in this industry.